Human resources managers plan, direct, or coordinate human resources activities and staff of an organization.

  • Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
  • Advise managers on organizational policy matters, such as equal employment opportunity and sexual harassment, and recommend needed changes.
  • Analyze and modify compensation and benefits policies to establish competitive programs and ensure compliance with legal requirements.
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, firing employees, and administering disciplinary procedures.
  • Represent organization at personnel-related hearings and investigations.
  • Negotiate bargaining agreements and help interpret labor contracts.
  • Identify staff vacancies and recruit, interview, and select applicants.
  • Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
  • Prepare personnel forecast to project employment needs.
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion, and employee benefits.
  • Investigate and report on industrial accidents for insurance carriers.
  • Administer compensation, benefits, and performance management systems, and safety and recreation programs.
  • Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
  • Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
  • Allocate human resources, ensuring appropriate matches between personnel.
  • Oversee the evaluation, classification, and rating of occupations and job positions.
  • Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
  • Analyze training needs to design employee development, language training, and health and safety programs.
  • Study legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
  • Prepare and follow budgets for personnel operations.
  • Conduct exit interviews to identify reasons for employee termination.
  • Develop, administer, and evaluate applicant tests.
  • Develop or administer special projects in areas such as pay equity, savings bond programs, day care, and employee awards.
  • Contract with vendors to provide employee services, such as food service, transportation, or relocation service.
  • Provide terminated employees with outplacement or relocation assistance.
Work Context
  • Telephone — 100% responded "Every day".
  • Electronic Mail — 100% responded "Every day".
  • Face-to-Face Discussions — 96% responded "Every day".
  • Freedom to Make Decisions — 80% responded "A lot of freedom".
  • Structured versus Unstructured Work — 71% responded "A lot of freedom".
  • Contact With Others — 63% responded "Constant contact with others".
  • Indoors, Environmentally Controlled — 80% responded "Every day".
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Work Activities
  • Communicating with Supervisors, Peers, or Subordinates — Providing information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
  • Establishing and Maintaining Interpersonal Relationships — Developing constructive and cooperative working relationships with others, and maintaining them over time.
  • Staffing Organizational Units — Recruiting, interviewing, selecting, hiring, and promoting employees in an organization.
  • Resolving Conflicts and Negotiating with Others — Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
  • Making Decisions and Solving Problems — Analyzing information and evaluating results to choose the best solution and solve problems.
  • Getting Information — Observing, receiving, and otherwise obtaining information from all relevant sources.
  • Evaluating Information to Determine Compliance with Standards — Using relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
  • Provide Consultation and Advice to Others — Providing guidance and expert advice to management or other groups on technical, systems-, or process-related topics.
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Detailed Work Activities
  • Estimate labor requirements.
  • Prepare operational budgets.
  • Manage human resources activities.
  • Maintain knowledge of current developments in area of expertise.
  • Manage human resources activities.
  • Coordinate special events or programs.
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Knowledge

Personnel and Human Resources
  • Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Administration and Management
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
English Language
  • Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
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Skills

Management of Personnel Resources
  • Motivating, developing, and directing people as they work, identifying the best people for the job.
Active Listening
  • Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
  • Talking to others to convey information effectively.
Judgment and Decision Making
  • Considering the relative costs and benefits of potential actions to choose the most appropriate one.
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Abilities

Oral Comprehension
  • The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
  • The ability to communicate information and ideas in speaking so others will understand.
Written Comprehension
  • The ability to read and understand information and ideas presented in writing.
Speech Clarity
  • The ability to speak clearly so others can understand you.
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Personality

People interested in this work like activities that include ideas, thinking, and figuring things out.
They do well at jobs that need:
  • Achievement/Effort
  • Persistence
  • Initiative
  • Leadership
  • Cooperation
  • Concern for Others
  • Social Orientation
  • Self Control
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Technology

You might use software like this on the job:

Human resources software
  • ADP Workforce Now Hot Technology
  • Oracle Taleo Hot Technology
  • ADP Enterprise HR
  • ADP HR/Benefits Solution
  • ADP HR/Profile
  • AllNetic Working Time Tracker
  • Applicant tracking software
  • Arrow Electronics N/Compass
  • Authoria Adviser
  • Ceridian
  • Defense Travel System
  • Fidelity HR/Payroll
  • Halogen e360
  • Halogen ePraisal
  • Harpers Payroll Services HR la Carte
  • Human resource information system HRIS
  • Human resource management software HRMS
  • Inception Technologies InfiniTime
  • Infor SSA Human Capital Management
  • interactive Personnel Electronic Records Management System iPERMS
  • Lawson Human Resource Management
  • Lawson Human Resources Suite
  • Midrange Software XpertHire
  • Oracle HRIS
  • Paychex
  • Paycor payroll management
  • People-Trak software
  • peoplefluent Performance
  • peoplefluent Recruiting
  • Pereless Systems software
  • QuestionMark
  • Sage Abra HRMS
  • Savitr RecruitX
  • Standard Installation and Division Personnel Reporting System SIDPERS
  • Taleo Enterprise Talent Management Suite
  • Tesseract Benefits Manager
  • Tesseract Human Resources Manager
  • Total Officer Personnel Management Information System TOPMIS
  • UCN inContact Workforce Management Software WFM
  • Ultimate Software UltiPro Workplace
  • Unicorn HRO Open4
  • UniFocus Watson Human Resources Manager
  • WhizLabs
Data base user interface and query software
  • Data entry software Hot Technology
  • Microsoft Access Hot Technology
  • Automation Centre Personnel Tracker
Enterprise resource planning ERP software
  • Deltek Vision Hot Technology
  • Infor ERP SyteLine Hot Technology
  • Kronos Enterprise Workforce Management Hot Technology
  • Microsoft Dynamics Hot Technology
  • Microsoft Dynamics GP Hot Technology
  • Oracle Fusion Applications Hot Technology
  • Oracle PeopleSoft Hot Technology
  • SAP Hot Technology
  • Tyler Technologies MUNIS Hot Technology
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Education

Bachelor's Degree or
Post-Baccalaureate Certificate
usually needed

Get started on your career:

Job Outlook

New job opportunities are very likely in the future.
Salary
$121,220
$71,180
$208,000+